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'The only thing that is constant is change' (Heraclitus). This well-known saying is truer than ever in our fast-evolving economy. In the last 50 years, we have moved from a factory-based to a knowledge-based workforce. People want greater flexibility in their work life now and the 'job for life' is not the Holy Grail for employees. The explosion of social media platforms has also had a huge impact and negative comments from disgruntled employees can make or break a company in hours. In ord...